Privacy Policy
Privacy Policy
Last Updated: 2026
OpenRent.ca (“OpenRent”, “we”, “our”, “us”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, platform, and related services (collectively, the “Services”).
By accessing or using OpenRent.ca, you consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Services.
1. Information We Collect
We collect information to provide a safe, efficient, and personalized experience. This includes:
a. Information You Provide Directly
Name
Email address
Phone number
Property details (if you create listings)
Messages or inquiries sent through the platform
Account registration details
b. Automatically Collected Information
When you use our website, we may collect:
IP address
Browser type and device information
Pages visited and time spent
Cookies and tracking data
Location data (approximate, based on IP)
This helps us improve performance, security, and user experience.
2. How We Use Your Information
We use your information to:
Provide and operate the OpenRent.ca platform
Facilitate communication between renters and property owners
Improve website functionality and user experience
Respond to inquiries and support requests
Prevent fraud and enhance security
Send service‑related notifications
Comply with legal and regulatory requirements
We do not sell your personal information.
3. Cookies & Tracking Technologies
We use cookies and similar technologies to:
Remember your preferences
Keep you logged in
Analyze site traffic and usage
Improve platform performance
You may disable cookies in your browser settings, but some features may not function properly.
4. Sharing Your Information
We may share your information only in the following situations:
a. Service Providers
Trusted third‑party partners who assist with:
Hosting
Payment processing
Analytics
Customer support
These providers are contractually required to protect your information.
b. Legal Requirements
We may disclose information if required to:
Comply with laws or legal processes
Respond to government or regulatory requests
Protect our rights, users, or the public
c. With Your Consent
We may share information for purposes you explicitly approve.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute protection.
6. Your Rights (Canada)
Under Canadian privacy laws (including PIPEDA), you have the right to:
Access the personal information we hold about you
Request corrections to inaccurate information
Withdraw consent (where applicable)
Request deletion of your data, subject to legal limitations
Ask how your data is used and shared
To exercise these rights, contact us at support@openrent.ca.
7. Third‑Party Links
Our website may contain links to external websites. We are not responsible for the content, privacy practices, or policies of third‑party sites. Accessing them is at your own risk.
8. Children’s Privacy
OpenRent.ca is not intended for individuals under 18. We do not knowingly collect personal information from minors. If such information is discovered, we will delete it promptly.
9. Data Retention
We retain personal information only as long as necessary to:
Provide our Services
Comply with legal obligations
Resolve disputes
Enforce agreements
When no longer required, data is securely deleted or anonymized.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes take effect immediately upon posting. Continued use of the Services indicates acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how your information is handled, please contact:
OpenRent.ca
Email: support@openrent.ca
Website: https://openrent.ca
